Agreement to terms
By accessing or using S.O.U.V.E.R.A.I.N. ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree, you may not use the Platform. These terms apply to all users, including individuals, enterprise licensees, and API integrators.
The platform
S.O.U.V.E.R.A.I.N. provides a local-first biological intelligence system that processes wearable data, genomic inputs, and biomarker data to generate personalised longevity interventions. We reserve the right to modify, suspend, or discontinue any feature with reasonable notice.
Beta features
Features marked as "WIP," "Beta," or "Experimental" are provided without warranty. They may be modified or removed at any time. We are not liable for decisions made based on beta feature outputs.
Account responsibilities
You are responsible for maintaining the security of your account credentials. You must not share your account, allow others to access the Platform under your credentials, or use another person's account. Notify us immediately at security@souverain.bio if you suspect unauthorised access.
You must be at least 18 years of age to create an account. Enterprise accounts may add team members subject to their licence agreement.
Subscriptions and billing
Paid subscriptions are billed in advance on a monthly or annual cycle. Prices are listed on our Pricing page and may change with 30 days notice. Annual subscriptions receive a discount and are non-refundable after the 14-day trial period, except where required by law.
Cancellation
You may cancel at any time. Your access continues until the end of the current billing period. We do not pro-rate partial months for monthly plans. Annual plan refunds are at our discretion for the unused portion beyond 30 days.
Free trial
New accounts receive a 14-day free trial of the Sovereign tier. No payment information is required to start a trial. Trials may not be combined with promotional pricing.
Acceptable use policy
You agree not to use the Platform to:
- Reverse-engineer, decompile, or extract the proprietary biological models or causal inference engine
- Attempt to access data belonging to other users
- Use the API to build competing biological intelligence products without a commercial licence
- Upload data belonging to third parties without their explicit, informed consent
- Circumvent usage limits or rate limits through technical means
- Use automated scraping or systematic data extraction beyond your authorised API quota
Violations may result in immediate account termination without refund.
Intellectual property
The S.O.U.V.E.R.A.I.N. platform, its models, architecture, and interfaces are the intellectual property of S.O.U.V.E.R.A.I.N. Labs Ltd. Your biological data and the insights derived from it remain entirely yours. We claim no ownership over any biological information you provide.
You grant us a limited, non-exclusive licence to process your data solely to provide the service. This licence terminates upon account deletion.
Disclaimers
THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. BIOLOGICAL INTELLIGENCE OUTPUTS ARE PROBABILISTIC AND MAY BE INCORRECT.
We do not guarantee that Sovereign Advice will improve health outcomes. Individual responses to interventions vary. The Platform is a tool to support informed personal decisions, not a substitute for medical care.
Limitation of liability
To the maximum extent permitted by law, S.O.U.V.E.R.A.I.N. Labs' total liability to you shall not exceed the amount you paid to us in the 12 months preceding the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages.
Termination
Either party may terminate this agreement at any time. We may suspend or terminate accounts that violate these terms, with or without notice depending on severity. Upon termination, your right to use the Platform ceases immediately. Your local biological data is unaffected — it exists only on your device.
Governing law and disputes
These terms are governed by the laws of England and Wales. Disputes shall first be attempted to be resolved through good-faith negotiation. If unresolved after 30 days, disputes shall be referred to binding arbitration under LCIA rules, seated in London.
Nothing in these terms limits your rights as a consumer under applicable consumer protection law in your jurisdiction.